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Your next client file
starts with an email

Email your Avenue agent the brief. It sends your forms, collects documents, follows up on missing items and coordinates signatures, following your approved process.

You get an organised client file, with anything that needs your attention clearly flagged.

Get your agent set upSee a sample client file

Guided setup · $25 free credit · No credit card required

Join the onboarding queue. We’ll confirm your setup timing.

From your inbox to a client file

One brief. The whole onboarding process in motion.

Your agent turns that brief into an organised file. Explore this illustrative example, with fictional client data.

New message
To
Your Avenue agent
Subject
Onboard Alex Morgan

Onboard Alex using our standard new-client checklist. Collect the required documents and arrange the engagement signature.

You
  • Completed forms and client answers
  • Documents and extracted details
  • Signed documents
  • Missing items and inconsistencies flagged
  • Progress and client communication
Explore the example file
Client fileIllustrative example

New client onboarding

Alex Morgan

Needs review

Organised for your review

Alex’s answers, documents and signed engagement are together. Two items still need attention.

Forms
1 completed
Documents
2 of 3 received
Engagement
Signed

For your attention

Fictional data. Your team reviews flagged issues and makes the decisions.
Follow the brief through to the review update.

Brief. Approve. Review.

  1. 01

    Email the brief

    Tell your agent what you need. Forward relevant conversations or attach the documents you already have.

  2. 02

    Approve the outreach

    Your agent asks before contacting the client, then runs the configured forms, document collection, reminders and signature steps.

  3. 03

    Review the result

    Get an email update and an organised client file. See what’s complete, what’s outstanding and which decisions need you.

Your process, built into your agent

Your way of working is the starting point. We bring the forms, documents and instructions together, so your agent follows a process you’ve reviewed.

Your team works by email.
Your clients use a branded link.

Explore the Avenue workspace
  1. 01

    Share your process

    Bring your existing forms, checklists, templates and instructions. Avenue’s team helps configure your agent around how your business works.

  2. 02

    Configure the workflow

    Define what to collect, which checks to run and when your approval is needed, including reminders, signatures and branding.

  3. 03

    Review before launch

    Review the workflow with us before it goes live. Your team briefs the agent by email; clients complete forms, upload documents and sign through a branded link.

Start with $25
in free credit

Join the onboarding queue and get your agent configured around your process.

Get your agent set up

No credit card required

Join the onboarding queue. We’ll confirm your setup timing.

Credit for the work your agent does

Agent usage is charged against prepaid credit. The amount used depends on the requests, documents and follow-ups involved.

You can review your usage and top up in Avenue. We’ll confirm the pricing for your configured workflow during setup.

A client file’s usage varies with its scope. The illustrative file above is a product example, not a cost estimate.

Frequently asked questions

We use your existing forms, checklists and instructions as the starting point for setup.

It asks for approval before contacting a client directly and follows your configured communication process, including the reminders you have authorised.

The agent tracks outstanding items and flags issues for your review. Your team reviews the file and makes the decisions.

Join the onboarding queue. The welcome form shows the current estimated wait before you submit your details.

Give your agent the brief. Keep your attention on the client.

Let Avenue handle the collection, reminders and coordination that come with onboarding.

Get your agent set up
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Professional client onboarding for the finance, insurance and legal industries.

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